Had an oil change and "thorough" inspection done by this shop on a Thursday. Very next day my radiator warning light came on briefly. I didn't think too much about it since I'd just had the car inspected. I figured maybe the reservoir needed topping off or something. By Sunday morning the car developed a rattle and a smell of smoke. Upon closer inspection, the radiator was bone dry! Had to have it towed to a major dealer in town for repair. Shop owner said even if the radiator had had a leak when they inspected it, they wouldn't necessarily have noticed it. And why not?! I don't call that a "thorough" inspection. While I don't fault them for the fact the car was out of coolant, I do fault them for not catching the problem on inspection. They offered not even a "sorry" or anything. They have absolutely no concept of good customer service in this shop either. On the day I picked up my car, I was running a few minutes late and called ahead to let them know. They wouldn't eve
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