I would like to start off by saying I'm a long time customer but this is my first time doing a review. I stumbled upon this site and noticed this review about their service how it was bad and I have to say that I'm surprised. Anytime I have ever used them, their service has been Outstanding. Yes, Sometimes their wait times can be long, But I have absolutely no problem waiting for them. If they have long wait times that must mean that the public uses them quite often and they feel the same about their service as I do.
There have been times where I have called to make a reservation and have been put on hold because i can hear the other phone lines in the office were ringing off the hook or you can hear the drivers calling into the dispatcher, But that just proves how busy they are. No matter what though, the dispatchers have always been nice and then we begin our call. Their drivers are always helpful. Quick to carry a bag or ask me how my day was when i get into the car. Nothing could ever change my mind about G.W. Taxi. I'm sure there are others out there that feel the same as I do about their service.
In closing, I hope that their business gets bigger and busier because that will keep them in business for the local area for a long time to come.
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