He came out to give an estimate and was supposed to come out the following Tuesday evening to start work. He called and said he'd wait and come out Friday, Saturday and possibly Sunday because he was having car trouble and didn't want to drive his car late at night. He called later in the week (Thursday, I think) to say that he wouldn't be her Friday, but would do all day Saturday and Sunday and would call when he was on his way. Mo then called Saturday morning around 9:10 to say he was not coming today. Based on the time, I was fully expecting his call to be letting me know he was 20 minutes away. I asked why and he said he was frustrated with us and had other work to do. At that point I asked what I needed to do to get my money back (we put down a $375 deposit on $725 worth of work). He said that I would be in breech of contract and wouldn't get anything back. When I demanded that he come out today and tomorrow as he had previously agreed he was suddenly free and said he would be on his way and should arrive around 10:45. Less than 20 minutes later, he called again to say that he was cancelling on us because he "smelled a setup" and would refund our money. He then hung up on me and I had to call him back and ask when I would receive my money. After several calls and a voicemail, he finally answered and said he would put a check in the mail Monday or Tuesday for the full $375. I called Thursday to say that we hadn't received our check and he said he was out of business checks and had reordered Friday, which showed he lied to me on Saturday, knowing full well that he didn't have a check to send to me. When I requested cash he said he wouldn't do that or a money order because there would be no record of the refund. He then said, "I'll send you a check for $200 tomorrow (Friday) and you can get an attorney." I told him that was unacceptable as he hadn't lived up to his end of the bargain and he was in fact the one to end the contract and cancel on us. He justified it by saying he was charging me a $75 trip fee and $100 for the loss of a job on Saturday. I'm still not understanding the loss of job since he never came out to perform ours so he would have had ample time to complete someone else's. Nothing this contractor says adds up.
Angie’s List has fought for me to get my money back. He told them he would refund our money, but never did. He is now unresponsive to them and has done the same thing to two other clients. Now he is getting bolder though and asking for the full amount up front. One client was smart and only gave half, the other is out the full $800. He used to have an excellent rating through Angie’s List, but is now taking jobs only to con people out of their hard earned money with no intention of completing the work.
If you unwisely choose to use him as a contractor, beware and do not give him a dime until he has completed the work.
Please note he gets 1 star because you have to give one for your rating to count. He doesn't deserve it!
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