Horrid! The staff is totally clueless, rude, mean, stupid and incompetent. Mike, the "manager" is a rude clueless arrogant individual who had the nerve to actually tell me off for correcting him on one of my items. I even had papers to prove the authenticity but he in his arrogance decided that he was right and the papers were wrong. I could clearly see after dealing with him why there have been so many complaints and as a result decided not to sell my items through this place. Their loss my gain. There are other more legitimate places in Seattle that have people with real knowledge working there and who are helpful as I have found. I was able to sell my items at twice what Pacific Galleries told me I would get dealing with someone else and it was a legitimate description. I would never buy or sell anything here as you will either overpay or lose money. Shame on Pacific Galleries for being the worst auction house around.
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