I went to open an account and the teller guided me to the manager's office and I met with the assistant manager who helped me with the account opening process. Everyone does their job but he helped me order checks and set me up with online banking. I went back few times and he greeted me as it was like my first time. The tellers are great and for the first time I actually I love my bank!!!!!!!!!!!! RBS Citizens is a great bank to bank with and I recommand it to everyone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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