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Worst car buying experience ever - Review by citysearch c | Clear Lake Audi

Clear Lake Audi

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Worst car buying experience ever 3/25/2011

We showed up to look for a Honda Accord. We were approached by several different salesman. To make the long story short , they asked what is our price range. Finally we agreed upon a price of $17,500 for a Honda Accord and we did all the paper work. We are in the final step of signing the paperwork and notice they added $3000 to the price of the car after agreeing on the price of 17500. The Japanese looking guy, I believe he is a manager was so rude when we confronted him with the price change. He said they need to make profit. All I know is if you are dealing with customers wether customer is right or wrong you shouldn't raise your voice to your customer. That manager needs some customer service training. Dont waste your time going to this dealer. more
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