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Worst customer service! - Review by citysearch c | Waagmeester Canvas Products

Waagmeester Canvas Products

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Worst customer service! 2/8/2011

I went into the Alberta St. store inquiring about different weight canvases. I wanted to purchase my fabric from a local business. I explained the weights I was looking for and was shown a number of items. When I asked if he had a heavier weight of a chair duck canvas because it felt lighter than what I have seen/felt in the past, the clerk (possibly the owner) argued with me that it was ""the only weight it comes in"" and what I have been told before was wrong and that listening to THAT distributor was my ""first problem"". I shrugged it off and continued to look at the swatches, he grabbed them out of my hand and said he wouldn't help me and told me to get out of the store. I told him it didn't matter to me that he has different products and that I was just telling him that there are other weights out there and that is why I asked about them. Since then I have found 2 other distributors that carry a 15 and 18 oz chair duck canvas. Unfortunately, I have to order from out of the area but at least they won't have a tantrum. more
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