I agree with what other posters have said. I too was charged two times with a penalty fee for a malfunctioning controller. My log file had numerous errors due to improper installation. I also had the same problem another poster had when getting my removal date. I was also one day off but they gave me some bull$hit about having to rent the unit another month. So I ended up paying another month of fees. They are also unhelpful, rude, discourteous, and just downright immature. Don't bother trying to call the owner as you will never reach him/her. My guess is that the person that owns this place is a criminal for the way he robs you. It is one thing to pay for your crime of DUI and its completely another to have someone rip you off.
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