Probalby not even one star. I financed a 2008 Tundra on a Saturday and drove it home. Had to put $70 dollars in the gas tank because it was on E. The salesman tells me that he only has one key to the vehicle but he will see about getting another made. Monday I take the day off work to drive my old truck up there and finish the deal and was told that the second key was going to cost $118 to cut and that they were not going to pay for it. I have never been to a dealership where you didn't drive off the lot in your purchased car without two sets of keys. I called the Manager and he said that they would try to fix the problem but by that time I was upset enough that I just told him that I didn't want to have anything else to do with Joe Heitz Toyota. Oh yeah, and they also lost a sale over that $118 key because I was in the process of buying a Highlander for my wife and ended up going to James Corlew where they treated me like I mattered. Stay away from this dealership.
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