Pros---Average food\r
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Cons- Today the staff decided to order take out and we went with Karamba.... WORST MISTAKE EVER! since this would be the 3rd chance we give the place since its the closest.....To begin, we ordered the food at 11am and were told the food would take about an hour which was fine since lunch break was at 12 to 1pm....At about 12:15 I called and was told the delivery guy was just getting off the exit......The order did not arrive until 1:03.....2 HOURSSS Late!!!.... When I asked the delivery guy why did the order take so long he stated he had just picked up the order......Poor service and full of Bolony too. That is the worst customer service I have experienced in a long time.... The delivery guy would not tell me the name of the person in charge: he claimed he did not know it. The person who answers the phone, which is the manager and the one that takes the orders also claimed he didnt really know the owners full name- Donald, thats his name he says.... You are a manager and work for a buisnees and dont know the owners name.... Donald just Donald...How nice is that! Hmmmm maybe its Donald Duck..... Last but not least the order was wrong....I am appalled! Serves us right for trying it a 3rd time.... Gonna go with that old saying 3 strikes you're out!!!!!!!!..... And to think they rate themselves a 5star quality service........I wonder where they got the 5 stars from..... Maybe the corners 5 cents prize & Gumball machines.....
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