One of the most important things about a store, any store, is that they are open when their stated hours tell you they will be open. This is NOT the case with Savio! I showed up at their Needham store this morning at 9am and the store was not open yet, even though their posted hours on their Web site and on the store front are 9-5 today (Friday). At 9:05am an employee shows up to tell me that "the boss is running late and I can not open the store". When asked when the boss would be arriving, I was told "maybe in about 30 minutes. He's been running late all week". What?!? I rearranged my entire work schedule today so that I could do my business at Savio promptly when they opened at 9am. Of course I did not wait and would never go back. Regardless of the reason, at the VERY least a note should have been posted on the door the night before warning customers that the store would be open late the next morning. This is no way to run a business. Clearly they owner of Savio does not care about the customer and if you can not rely on them to open their store on time, would you trust them to deliver your purchases on time and as ordered? No way!!
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