On Sunday we arrived at the money pit around 5p.m. We were approached by person J. She talked and acted like a robot. No emotions at all. She stated that we see the Dr. in a half hour. An hour later she put us in a room. I left the room after 5 min. to use the restroom. I came back 2 min. later and my wife told me the .Dr. came in . My wife said she told the Dr. I would be back in a second,there was no reason to leave,but she left anyway. As we were waiting we could here her laughing with some staff. Finally Dr .D.P. came in. She acted like she was doing us a favor to see our bird Waldo. With no feeling she said ""your bird needs surgery to reconnect the lower leg and if it does not hold I will have to cut the leg off. "" I asked how much this would cost. She said she would get us a total. 20 min. later ""j"" came in and as usual read off the charges like a robot. Each surgery would require Waldo staying there over nite and each onewould cost $1000.I asked if they could somehow reduce thebill.Dr.D.P.did nothing. My wife and I looked at each other and said lets get out of this ........So we paid the bill of allmost $300 and left 3HOURS LATER. YES 3 HOURS. However there's a happy ending to my story. The next day we went to Millbrook Vet Hospital in Geneva. What a difference. The staff is wonderfull. We went in to see Dr. Dave and he is like an angel. He talked to Waldo played with him. The great thing was he examined him with us present. he called him by name.( Dr.D.P. treated Waldo like an it). Dr. Dave told us that he thought he could set the leg back into place. NO SURGERY. He was right. An hour later we were on our way home with Waldo. By the way the bill was only $250. So instead of paying $2000 and a bird with one leg, Waldo has his two legs and we saved $1750. WHERE DO WANT TO TAKE YOUR BIRD?
Pros: Zero
Cons: I don't have enough room to list all of it !!!
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