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If you value your time, go elsewhere - Review by citysearch c | Hendrick Honda of Woodbridge

Hendrick Honda of Woodbridge

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If you value your time, go elsewhere 5/3/2010

Do not get your car serviced here unless you looooove to wait!!! I made an appointment for 9am and dropped the car off to get a noise checked out, called at 12:30 to check on progress because my husband had to go to work, car just getting checked out. My husband dropped me off at 1:00 and I let them know I was there waiting at 2:30 our "service advisor" Kristi came back to tell me what they had found, new module for keys(under warranty), new brake pads (under warranty), and new rotors (not under warranty) $195. I declined the rotors because dealers are overpriced for service. Kristi told me my car should be done in a few minutes and went out back. A half an hour later at 3:00 I am still waiting so I go to look for her and she looks at me like what do I want?!?! I say, "I've been waiting 30 minutes and you said my car would be out shortly." She says, "Oh brakes usually take an hour so it should be done soon." She gave the impression earlier all the work under warranty was done and they more
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