I've been to this place on two occasions, the first was walk-in, the next by appt. The walk-in visit I waited 3 hours to be seen. It was a walk-in so I expect some wait. The next visit was by appt, and I still waited about an hour and a half to see somebody. The staff was unprofessional, and when I finally saw a doctor, he comes in wearing blue jeans and motorcycle boots. The doctor was equally unprofessional and very not thorough. I felt like they were trying to rush me out to move on. I had to get a test done, but they said they could not book me for two weeks. I went somewhere else and got the test done the next day and had the results faxed to the doctors office. After calling every day for the next week to find out what the results were, I eventually got fed up and sent them somewhere else. The next place gave me immediate feedback on the results of the test. I still haven't heard back from Total Health on the results of my test two weeks later. I called to file a complaint but nobody cared. Later I looked up the doctor there, and it turns out he's had his license revoked multiple times.
Bottom line: This place is complete chaos. I don't know what the problem is here, but it is unprofessional on every level. I would not trust the medical opinion of anyone in this office. Even if its cheap, is your health really worth saving $20 on?
Cons: Horrible
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