We were a customer with state farm for years. Trusting their service and trusting we were getting a very competitive rate. In those years they never offer not even a candy. Here is why we went with another company. We were insuring two vehicles for over two years. One of the vehicles went down with a bad engine sitting in a mechanics bay for months. The very first day the car was diagnosed, we called state farm to inform that the car was inoperable and to take it off the policy (to save money (why pay the second premium on a car with a bad head gasket which i knew it was not being driven nor repaired for a couple of months). state farm requested the miles of the vehicle to make a note on the file as of why was being pulled from the policy. The miles were provided and supposedly they took it off the policy. The following months they kept billing us for the two cars which was not fair in my belief. I did my research, not to mention my experience in the automotive industry with other insurance carriers and i found out they were supposed to honor my request to remove the vehicle. They kept billing us for both cars. Not only that. On the one vehicle we kept in the policy, I decided to shop around and compare prices only to find out i was being overcharged more than $70.00 dollars a month for the one vehicle. Like a good neighboor State Farm is there to ripp you off. The comparison I did was using a declaration page from state farm so I can say it was apples to apples. same coverage for 70 dollars less a month. I had just made my payment 2 days before my comparison and decided to call state farm and cancel my policy. They said they will send a check for the non use of premium let me explain. My payments were made in advance on the 28th of every month. I made a pmt on the 28 and on the 1st of following month cancelled policy. they had more that 26 days of premium of my money, called the agent and he stated that state far will issue a check for non use of premium due to my cancellation. Finally the check arrived to my surprise it was a five dollar check. Yes $5.00 check. Then I called back and they treated me like i was not a customer anymore. Very different than the very first time we met. So, please if you are considering obtaining insurance, please stay away from
Vince Ovecka's office
(215) 739-0800
456 East Girard Avenue
Philadelphia, PA 19125
They will ripp your heart out.
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