I shouldn't have gone back the second time..but I did. My first time I needed a part for my steam cleaner...told it would take a week...took like 3 weeks and then he ended up taking it off of someone elses that had broken and I believe charging full price. On Wednesday one week, I brought my vacuum in to be cleaned and couldn't get to until Monday....they called Monday afternoon he said something was in the motor and they wouldn't clean it (IT WORKS)...then called Thurday before noon and asked if I was going to pick it up or if he should get rid of it......VERY RUDE!! Not impressed with the shop at all..seems dull and dirty to me. Nice that they took it out of the car for me, but he was standing in front reading a book and smoking a cigarette too...don't know if they do that for everyone or not. I'll drive farther to get quicker and better customer service.
Pros: closer to my house
Cons: everything else
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