I brought my 2002 Saturn in for a Service Engine Light. They replaced an oxygen sensor and relay switch for $160. After my second return visit for the same problem, I watched my car sit in their lot without moving for 3 days. When I called for an update, they told me they weren't able to find the problem yet. I decided to take my business to Ice Cold Air (corner of Highland and East Bay) where they fixed the problem in 48 hours.
Cons: Could not find problem, Missed committed deadlines
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