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Staff does NOT know how to keep track of orders - Review by citysearch c | Aquarium Depot

Aquarium Depot

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Staff does NOT know how to keep track of orders 9/14/2009

I am from Chicago,IL and I stayed in Randallstown,MD for a week. I have been there before to check out the selections of unusual fish and inverts. I had an interest in buying one species of razorback clams that we do not have in the midwest. I spoke to Dave and he promised he could ship it @ an affordable price. I come back the next day to speak to Mike the owner and he says it is going to cost me $40 more to ship it. This was confusing. He did suggest buying a battery operated pump which I did and he suggested to buy a styrafoam cooler but I could not find one in any store. Mike offered me supposedly one for free just to find out the day I picked up my livestock that he charged me an extra $5 more which I was flabbergasted since he did not seem to recognized my purchase. It seems as he forgot his offer of free and as if he don't remember next to finding my livestock. Also the cashiers we're pretty lazy or not helpful when it came to attempting to pay for the purchases. I will never buy from here again a disappointed customer from Chicago,IL Art Jimenez III Pros: Some interesting selections of fish Cons: Attitude from staff is terrible and they are inconsistant!!! more
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