Fireplace & Chimney Authority, Inc. is writing this in response to the two negative reviews we have received. These reviews are not from customers of ours but are linked to a competitor who finds the need to bash us on the internet to try and gain business. We have never written a false review ourselves and our workers are respectful and courteous and would never overestimate a job and ""peel"" out of a customer's driveway. Our managers are also respectful and courteous and would never speak to a customer in the manner in which the review on Citysearch suggests. Instead of internet reviews being the deciding factor, if a new customer is interested we will gladly give customer references for you to call and get real reviews of our work. Thank you.
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