I went to Columbia Dental for the first time - very skeptical but hoping I would be wrong in my skepticism. Not only was I right. The Dentist that saw me was extremely rude and absolutely no help. When i fill out forms I intentionally do not put employment or insurance information both of which I have and exellent at that. The dentist did not even look closely at the preliminary panarama picture that was taken and did check my teeth at all. I made this appointment as a consultation only and was advised that there was no charge for a consultation. I assumed there would be a little more checking than was took place. The attitude of the dentist was so terrible when he gave his opinion I simply said fine and walked out. After leaving I realized the reason this dentist behaved this way was he assumed I had no job and no insurance therefore was not even worth his time so he blew me off. Very bad customer service. You never know who comes into an office or what there capacity to pay is. In this case not only did this dental firm loose a client that was more than able to pay but I will be sure to tell all my friends and family, associates about the horrible service I received and the assumptions that were made. I travel all over the world and you can be sure I will advise consumers of my experience.
Pros: Dental Assistant was extremely helpful
Cons: Dentist provided terrible service
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