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Cathy does not tell the truth, Do Not Trust What She Say's! - Review by citysearch c | Gravlee Jr, Joseph F, Md - Bay Eyes Cataract & Laser Ctr

Gravlee Jr, Joseph F, Md - Bay Eyes Cataract & Laser Ctr

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Cathy does not tell the truth, Do Not Trust What She Say's! 8/4/2009

They receive no rating from me! Do not purchase any type of lens from Bay Eyes; they do not stand behind their product (that probably goes for everything they sell). After spending over $400 for a pair of lens with scratch resistant and anti reflective coatings on them, the lens scratched immediately, I took them back and Cathy said let's send them back and have them redo them and if that doesn't work, well send them back to have them take the anti reflective coating off sense that?s what is causing the scratching, so we did, the same thing happened, I went back to have her send them back and she said I would have to purchase a new pair because they will only warrant one redo, she told me I would have to purchase another pair with out the anti reflective coating, why wouldn't she send them back the first time to have to anti reflective coating removed if she new I was going to have the same problem and have to purchase new lens, she just didn't care about someone who owns more than 15 pair of glasses and was going to have all of them updated with my new prescription. I am not a happy customer and will tell everyone I know not to use Bay Eyes in any city. They will lie to you straight to your face. DO NOT TRUST ANYTHING BAY EYES TELL YOU BECAUSE IT?S A LIE! Pros: Nothing Cons: Cathy will lie to your face! more
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