I bought my Accord new from Planet honda in 2003, and have taken it there for service ever since. Today I got my car back with a very noticable dent on the roof of the car. The Service Manager Tom Pacheco would not take responsibility for the dent because (Paraphrasing) ""its a 2003, with 70,000 miles"" and ""they only had it for an hour, and we have had it all day"". I'll never take my car to Planet Honda again, nor will I ever buy a car from them. I hope you wont either.
Pros: free doughnuts??
Cons: does not take responsibility for damage
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