This was my salon for years - even if the stylists came and went - and they sometimes did. The prices were a little high, but I always had very good or excellent results with my hair and was NEVER dissatisfied with my hair in over 14 years of various styles and lengths. I loved Robert's and they loved me - I easily spent $1,200-$1,500 a year there when you include all the services and products.
However, I decided to end my relationship there because the woman who had done my hair for the last 3-4 years suddenly became rude and even obnoxious to me. I could not believe it! I have NEVER experienced this anywhere else with any other stylist - and I should have made my complaints - but instead I just took my business elsewhere.
I am seeing a much nicer, very talented stylist at another salon who charges less and does a very good job. I admit my old stylist at Robert's was better at hair, but her people skills were horrible. P.S. She no longer works there! Go figure - but I will NEVER return there. I agree with other reviews here - the atmosphere is harried and stressed. Too many people working in there - and a lot of turnover problems - usually a bad sign about management.
Pros: Great Colorist
Cons: Rude Colorist
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