I went to The Stuffed Pipe here in Bakersfield, I've shopped there before and always had good experiences. I went to purchase a jack herrer pipe and a couple of other small things. When me and my friend entered the store, there were 3 small children inside!!! I was shocked, I thought children weren't allowed in pipe shops. They appeared to be around ages 9, 4 and the 9 yr old was carrying a baby. There were 6 people waiting to be helped counting my friend and I while the stuffed pipe employee was helping the lady for about 20 minutes while her 3 small children waited around the store. The mother asked if they had a restroom for her kids. The mother and 2 children went to the restroom as the 4 yr old stayed out in the store. 2 customers out of us 6 wating to be helped left the store. They were mad and said it was ridiculous as they left. The employee made eye contact with me so I asked if it was illegal to have those children in the store. She said ""would you leave them outside?!"" I told her no but I didn't think children were allowed so I was suprised she let the mother in with them. She said ""IF YOU DON'T LIKE IT YOU CAN LEAVE!""!!!! I'm STILL in shock!! I looked at my friend and we sure did leave. So since it's a pipe shop I guess they don't need to provide good service. I called the manager the next morning and he apoligized and said he'll talk to her. He sounded pretty laid back and I was not satisfied. I will never give my business to the stuffed pipe shop again and I will definately pass the word on to my friends to not shop there. The guys in the past have been great but I spend a lot of money there and I just can't believe the way the shop is being ran. I'm a manager in retail, I sent an employee home for being rude to a customer! What is wrong with people these days? They don't care about all the money they lost? 4 customers walked out! And to top it off, the customer with the 3 kids bought some sex lotion! That sale couldn't of been more than $10! I know you don't help customers in the order by how much money they're going to spend but come on now.
Pros: there aren't any anymore
Cons: worst service I've ever had in my life!
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