I am a single mother of 3 living in the McKeesport, area. My home is very modest, but it was my parents and I grew up here. I love my home, even though the neighborhood has deteriorated badly over the years. I only mention the area of town I live in as it became quite important when scheduling to get an estimate for repairs of my basement. I first called Champion Waterproofing who said that they do not serve McKeesport, even though their coverage map included 35 miles past my homes location. I then called A Better Choice (ABC) who told me that they no longer go as far as McKeesport to install jobs. The funny part about this was the fact that I was referred to them by my friend Tony who had ABC fix his basement two weeks prior and lives in Monongahela which is 45 minutes further away. Finally I called Keystone Basement Systems, Inc. who is located in Irwin, about 15 minutes away and asked to set up an estimate. To my amazement they not only said ok but they told me they had an inspector in Duquesne and he could stop over in 1 hour. I was so impressed I said ok and let them over.\r
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The company sent over a civil engineer names Aaron who investigated my basement and spent an hour and a half explaining the process so I could understand it. I had a lot of questions and he answered them all. Aaron was also a certified mold expert and he found an area where my washing machine was leaking which had caused a little mold. He gave me an estimate and did not pressure me at all to sign anything. I told him thank you and he went on his way.\r
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Over the next week, and literally 7 more calls to as many companies, I got two more estimates to correct the issues at my home. I was amazed that Keystone's estimate was slightly cheaper and they were taking care of the mold problem, offered a lifetime warranty, offered professional cleaning services once the job was completed while the others had none of this. Simply said I choose them and I have had a great basement since!
Pros: My basement is a usable space again...not a damp room where I am affraid to store things!!!
Cons: The only con is that it takes a couple days to fix.
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