After 17 years of wear and tear, I had to redesign my wife's engagement ring. We wanted to incorporate four smaller diamonds and gold from another ring into a custom design. We went to the big famous and fancy store of Kansas City and were told that they wouldn't use our gold, and the price was still shocking. After checking out the reviews here, we went over to House of Diamonds. The people really are very nice and very accommodating. Most of the jewelry in their store is custom made and is beautiful, so we decided to give them a try. The price quoted was far more reasonable, and they gave a credit for the gold salvaged from the other ring. The initial rendition wasn't what we were hoping for, and Karen had absolutely no problem working with our suggestions which were only general in nature. Amazingly, on the second try, she had far exceeded anything we had envisioned. The process was very professional yet friendly, and the finished product just wowed us. I'm really not big into reviews, but when a business meets then exceeds your expectations in every way, you have to give them credit.
Pros: Friendly, professional, reasonably priced and high quality
Cons: Hard to find until you do
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