Gentle Giant moved me from an apartment to another apartment a few blocks away. They earned three of the five stars by doing everything you'd expect: not breaking anything, putting stuff where it belonged in the new place, and bringing all of the tools they needed (e.g., a dolly capable of carrying the fridge).
They earned a fourth star because they did not screw around at all. The dudes were working the entire time. I was afraid that was going to be an issue and I could not have been more wrong.
They earned a fifth star because they were respectful and courteous in ways I would never have expected. For example, they make sure that they are never alone in a bedroom with a female occupant. They just avoid it in case it could make someone uncomfortable.
This company used to be Action Movers, at which point they were fantastic. I'm happy to report that Gentle Giant maintains the tradition.
A+
Pros: courtesy, efficiency
Cons: absolutely none
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