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Bad bad bad customer service - Review by citysearch c | Casa Loma Tex Mex

Casa Loma Tex Mex

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Bad bad bad customer service 1/30/2008

My 85 year old mother purchased a $60.00 gift certificate for me for my birthday--and the new owner would not honor it! We have eaten there for years, through up and down service and food, but will never go back. The manager said she knew the certificate was legitimate--it was in her handwriting--but the owner said it didn't matter, he wasn't honoring it. Don't go to this restaurant--not customer friendly. more
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