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Very poor customer service, can't recommend - Review by citysearch c | Kearny Mesa Welding

Kearny Mesa Welding

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Very poor customer service, can't recommend 9/13/2007

chr2002ca Provided by Partner
I had a small job I needed his mobile service for. Four afternoons in a row he said he would show and didn't. On two of the days he didn't even bother to call to say he wasn't coming. The final day I double-checked to make sure he was coming and he absolutely said he was, but never did and never called. Maybe he's got larger fish to fry and my job isn't overly important to him, but he could show some professionalism and common courtesy to his customers. Also, when I dropped off some fully marked and labeled exhaust pipes at his shop, his associate at his shop didn't know the left side of the car from the right. He said I should have labeled things "driver's side and passenger's side", as he began welding the labeled parts backwards and had to call me to come back to the shop to point out why things didn't look right after his tack welds. Anybody in the automotive industry should understand which side of a car is the left side and which is the right. Plus several of the left/right labeled parts could only go on one way, so he could have used those for reference on the others. So I have to say that I won't be using these guys ever again, and I don't recommend them either. If the owner of the shop reads this and isn't happy with it, well, that's too bad, you earned it. Show some accountability. more
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