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Horrible Customer Service - Review by citysearch c | United Collection Bureau

United Collection Bureau

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Horrible Customer Service 8/2/2007

A guy called on Wednesday at my place of WORK and when he couldn't be patched through to me, he began berating, harassing and yelling at my receptionist. He was told not to call this number anymore and not only did he continue to call, but he threatened my staff members if they wouldn't put me on the phone. I happen to know the law and, debt or no debt, this activity is intolerable and none of us have to be forced to take it. Most people don't know this, but this activity (calling a person's place of work when told expressly not to) is harassment and is a direct violation of the Federal Fair Debt Collection Practices Act, 15 U.S.C. section 805. I reported United Collections Bureau to the Federal Trade Commission on 8/1 and am planning to contact the Florida State Attorney General's office if this activity continues. For those of you on this page who have faced this, know your rights. You DO NOT have to take this type of harassment. Those of us in debt know what we are responsible to do to get out of debt and should not be bulled and terrorized. This activity is a form of terrorism and these guys WILL be held responsible for their activities. I urge all of you to take on the same crusade when you are harassed like this. The only way to stop these criminals is to take them down!!! Pros: Sounds like the telephone representatives are on steroids Cons: Their practices are illegal and under investigation by the FTC more
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