Allied Waste missed three pick-ups in a row. After the second missed pick-up I called and they did pick-up the trash the following day. But, the next week they missed my pick-up again. When I called customer service to complain, he said they could not pick up my trash because the driver could not get onto my street.
I told customer service, there is construction in my neighborhood, but there is no construction on my block and only one lane is closed off. Me and all my neighbors get in and out of our street everyday. All my neighbors trash is picked up EXCEPT for mine and one neighbor whose service (or lack of) is/was Allied Waste.
After putting me on hold for over 10 minutes, while he talked the problem over with a manager, their solution was that I roll my trash to the end of the block. Yeah that's right, they actually suggested I roll my trash to the end of the block. What a ridiculous idea. Needless to say, I canceled my service.
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