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HOUR WAIT W/ RESERVATIONS/POOR POOR SERVICE - Review by citysearch c | Park side restaurant

Park side restaurant

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HOUR WAIT W/ RESERVATIONS/POOR POOR SERVICE 5/22/2007

My family and friends have grown up the Corona area and we have all been very fond of Parkside until last night. I made reservations for 7:30p (MONDAY) to celebrate a friend's birthday. Our party consisted of 4 adults and 2 toddlers. When I made the reservation, considering the children and it was a Monday, I figured we wouldn't have to wait too long, we'd be in/out. Boy were we wrong! We waited 1 HOUR to be seated, remember, we had two toddlers that were hungry. Once we started to complain on how we were the last to be seated, we received comp drinks and bread at the bar. We waited another 20 minutes, complained again, we were told that the table was being cleaned. Now in the ENTIRE place, they were waiting for this ONE TABLE for us to be seated. This to me was unacceptable. Finally we're seated, waiter took our appetizer and entree orders at the same time. We received our appetizers promptly, great! But then we waited another 1 1/2 hours for our main entrees. By the time, the first dish came out, the kids were asleep (full of bread) and we were ready to go...we asked for everything to be packed and we asked for the manager. This is not the norm with Parkside but I and the others were pretty disappointed that managment was not more considerate enough to let us know of the pending wait since we made reservation PLUS the wait in the kitchen. Did I mention we had two toddlers???? I know Parkside isn't really kid-friendly but it is a family restaurant. The say the least, I won't be visiting for a while, that's how disappointed and angry (and HUNGRY) I was by the end of the night. Pros: Great Food, Reasonable Prices Cons: Poor Management, Poor Service more
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