We've been occasional customers for years now & although they (they have 2 locations) look like a cool neighborhood coffee shop, I've had better coffee at Dunkin Donuts. What really prompted me to write was the slow service with extra attitude. After waiting in line for more than 5 minutes, my latte was made with burnt milk and my wife's coffee was bitter, OK, so everyone has an off day. When she said something to the staff, this one girl said,""sorry, that's the way WE like it"" . She didn't offer any exchange or refund and the other staff giggled, like it was some kind of joke. When I asked to speak to the manager, I was told ""He's not around"" This is not what I was hoping for. The Falmouth area has a number of good coffee spots, sadly, this is not one of them. If you're in Falmouth, try Food for Thought, right next door. If you're stuck in Woods Hole, like we were, then all the locals go up the hill to Pie in the Sky, right next to the Woods Hole Post Office.
Pros: beats standing in the rain
Cons: bad value, rude service
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