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what a rip off! - Review by citysearch c | Golden Wrench Automotive

Golden Wrench Automotive

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what a rip off! 4/6/2007

I took my older car in for repair. The cost they gave me was $700. Which was way over priced and I knew it. But I was stuck and it appeared to be a nice place and I figured they'd take care of it. Was I ever wrong. I didn't even get the car home without it overheating, a completely different problem than i had to begin with. I returned the car and they wanted to charge me an additional $400 to fix it. The manager 'richard' claimed he was trying to help me out by charging me $1,100 but really he was not at all helpful, argumentative and arrogant and really just ripping me off. He didn't budge, so I had to take my car out of there in no better condition than i brought it in and out $700!! Terrible customer service, terrible place. Don't be an idiot like me, stay far away from this place!! Cons: terible attitude and customer service. arrogant and belittling. more
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