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Terrible customer service - Review by citysearch c | Southwark

Southwark

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Terrible customer service 9/19/2006

A friend and I went to Southwark last night and had a frustratingly bad time. When it came to order, there were two salads offered, a goat cheese salad and an arugula salad with blue cheese. I asked for the arugula salad but if they could replace the blue cheese with the goat cheese. The waiter, with a surprisingly haughty attitude told me, ""No substitutions."" I then asked if I could have the arugula salad, but hold the blue cheese and I'd like to order a side order of goat cheese. Determined not to bend, the waiter said, ""I can not do it, all of the goat cheese is reserved. We don't have any extra."" I eat out almost 6 nights a week and did a first - I walked out of the restaurant. Interestingly, the place was empty, only one other table occupied, so you would think they would offer some service. Obviously, I will never go back. Cons: Terrible service, waiters with an attitude more
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