I stayed at the Luxor last year and loved it..it was beautiful and had no need to request service. This year, the check in/out lines were horrific. We had to make repeated calls to maintenance to no avail-no response. I will seek to stay at other hotels on the strip the next time around. I was prepared to make the Luxor my home in Las Vegas-but as usual, some success can spawn a let down in Customer Service.
Pros: gorgeous hotel, reasonable rates
Cons: Front desk, housekeeping/maint
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