our furnace died on a Saturday, and James R came out same day and diagnosed problem.He explained and showed us what was wrong. On Sunday am Mario came and discussed our options for units and payment options thoroughly without us feeling pressured in any way. On Monday morning, Montre and Carlos arrived on time and worked all day and installed furnace and AC units. ALL the employees were professional, courteous,friendly and answered all our questions. Montre explained everything he did, showed me how to work new thermostat, advised me on maintenance (changing filters, etc). They left work area clean, tested furnace prior to leaving. Very pleased with everyone we came in to contact with. Even people who answered my initial call to company. Everyone calls you and lets you know when they are on their way and when they will be there. I chose this company based on positive reviews I had read, and am happy we went with this company.
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