Volkswagen has been an absolute nightmare, but SBVW Service department, has given me hands down the absolute best. I've been in and out w a lemon that was sold to me in murrietta VW, which refused to deal w the issue, and Cesar from SBVW has been so helpful. First time I brought in the vehicle, he had a courtesy car ready, my 2yr old and I were in and out within 30 min. By the time we got home, he had a diagnose for the vehicle and provided a time frame for when the vehicle would be ready. Since then, we have been in 3 more times, all in less than 5 weeks and without appointment, and each and every time, I have received SUPURB customer service. Thank you Cesar!
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