Toys R US Express

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32700 John R Rd (at at E 14 Mi Rd)
Madison Heights, MI 48071

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(248) 585-5700
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Main categories:

Toy Stores

Related categories:

Retail Shopping

Reviews
( 6 )
( 7 )
( 10 )
( 1 )
( 0 )

Best

The building is a bit dated, but you cant beat the selection. If you sign up your kids for the birthday club, they get a card and a gift card in the mail. When you go to the store...

Worst

This store is very messy, poorly trained sales staff, and rude management.

User review from LilaGuide.com 8/13/2008

combining coupons here is great, and you can always find something, except an employee! they are adding clothing back into the store now too! more

User review from LilaGuide.com 5/23/2008

The building is a bit dated, but you cant beat the selection. If you sign up your kids for the birthday club, they get a card and a gift card in the mail. When you go to the store check in at the customer service counter. You kid will get another little gift (mine have gotten toys, gift card, baloon), and they announce Happy birthday to your child over the loud speakers. The baby department is a bit limited, but the staff will order things for you and never make you feel rushed. I do wish they had the photography studio here. They also run workshops for the kids, and specials like easter egg hunts that are FREE. more

User review from LilaGuide.com 1/17/2008

Happened to be in the area and stopped in. There sure is a lot of toys to pick from. I was looking for something in particular and couldn't find anyone to help me. Other than that the prices seemed reasonable and I did find what I wanted. more

User review from LilaGuide.com 1/16/2008

Oh my goodness they have every toy that i didnt even know exisited which helps when my kids mention toys that sound like they are from another country! more

User review from LilaGuide.com 1/16/2008

tons of toys - great selection. hard to get employees to help if you need help. more

User review from LilaGuide.com 1/15/2008

great selection of toys, and especailly like that this location still carries come clothing. more

User review from LilaGuide.com 1/15/2008

This is one of the best toy stores around. When there were recalls they quickly removed the toys from the shelf. The workers were very helpful in choosing alternative toys. Many items in stock and reasonable prices. more

User review from LilaGuide.com 1/15/2008

i love toys r us. They have the most selection of toys then any store out there. Can find stuff for everyone is one shopping trip. more

User review from LilaGuide.com 1/15/2008

Great store, always have new toys, have an updated recall list. more

User review from LilaGuide.com 1/15/2008

Really low prices, and huge selection of games and toys for the kids. Also movies for the parents. more

User review from LilaGuide.com 7/16/2006

This TRU store has been around for ages. It has always done well and has always been a great store to shop at. It is a bit small, but it seems to have a great selection. more

User review from LilaGuide.com 6/13/2006

As far as Toys R Us, this has it all as far as toys. If you're looking for it, they've got it. The store decor isn't most favorable, but that's not a priority to me. more

User review from LilaGuide.com 5/23/2006

GOOD SERVICES AND ALWAYS CAN FIND WHAT YOU NEED more

User review from LilaGuide.com 5/8/2005

Pretty good product availability for such a small baby section. more

User review from LilaGuide.com 4/14/2005

Great staff, nice selection. Also has clothing. more

User review from LilaGuide.com 4/12/2005

I had the best customer service there. I was trying to find a Dora toy that they had a an asso. went and found it for me. Great help more

User review from LilaGuide.com 3/26/2005

Lots of chaos. Had to wait a while to find a salesperson but they were very helpful once I found someone. Still didn't have the product I wanted (even though it was on display). more

User review from LilaGuide.com 3/24/2005

Some of the isles are a little tight to get through with carts or strollers. more

User review from LilaGuide.com 3/22/2005

Good selection. Browse around because you'll be surprised around each bend all the wonderful toys that are available. Organization and layout requires walking through many areas of the store. more

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Additional information
  • Hours: Sun 10am-8pm, Mon-Thu 9am-9:30pm, Fri-Sat 9am-10pm
  • Payments: American Express, Visa, Discover, Master Card
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