A horrible place to deal with.
I will begin this tale of horror at the begin. I have a 1997 Dodge Dakota in good shape. The Overdrive was out so I called around. I spoke with a guy from skyline named pat. He spoke so nice and told me yea could repair the transmission (I would find out later how untrue this was) and how there was a “3 year unlimited mileage warranty”. So I said I think I will give this guy a try. I took it there; everyone was so nice and caring (until they get your money). I got my truck back and I drove it home and seemed to run great. I was on my way home from work the very next day and I stopped on the way to take of some business I had. I got back to my truck tried to start it and nothing. I had it have towed to shop and I was informed that the starter was mis-installed. I call pat at skyline and asked what happened, he says his guys left the starter connected to the truck (Anybody who has worked on cars will tell that not completely removing the starter is NOT the way to do this type of work), I asked why did you completely remove the starter, it is the easiest part of the job. pat could not answer and said good luck with the truck. I have personal replaced about 20 Starters in my life. It is not hard at all. It would have taken him 30 seconds of extra work to do this. I was given every excuse under the sun why they would not pay a penny. I FIRM believe ( I have to say believe because I have not won my court case yet ) that they did NOT honor their warranty or workmanship after only 23 hours of the “3 year unlimited mileage warranty”. I am personal afraid to drive that truck any where because if they could not even install a starter, how could they possible do a transmission rebuild??
This is the first part what I know will be a very long story; I am now preparing my court papers to sue skyline transmission. Do yourself a huge favor; keep driving past skyline, save the headache, save the pain, save the heartache and save being left on the side of the road in the middle of night.
more