River Region Veterinary Svc

\r \r Our relationship with Dr. Amy Carter Myers and her staff began in 2009. At the time, we had a 6 year old, doxie. She always took wonderful care of our boy, Sid. In 2010, our Sid became ill. His body stopped producing red blood cells. Dr. Myers performed tests and administered two blood transfusions. While Sid was hospitalized, she spent many nights with him, which took away from her personal life. She and her staff kept us updated on a more than regular basis on the progress and decline of our boy's health. We were contacted prior to any new tests or treatments informing us of what the estimated cost would be. At this point, it did not matter to us. We just wished to save our boy. His health improved for one day. At which time, our parents and their dogs were able to visit Sid. Unfortunately, it was not God's will for our Sid to remain with us. Our Sid crossed the Rainbow Bridge four days after being hospitalized, by our choice. Dr. Myers and her staff were extremely kind, honest in the appropriate treatment actions, sympathetic, and understanding. \r \r Two months later, our new doxie, Gus (age 12 weeks) made his first appearance at the clinic. Dr. Myers and her staff welcomed us with open arms. A few months later, Dr. Myers noticed a problem with our boy's eye and prescribed steroids. She referred us to a specialist in Birmingham. The specialist thought it was a nerve problem; therefore, Dr. Myers then referred us to the Auburn University College of Veternatiry Medicine. Our boy was thoroughly examined and we were told that the treatment Dr. Myers was already providing was the top notch treatment and Gus's eye would be ok. Dr. Myers cared enough about our Gus that she noticed and acted on treatment immediately and to this day Gus has had no further issues with his eye. We are highly confident in Dr. Myers and her talented staff with our Gus. Note, that we are very protective of Gus and his well being. We want him and any animals that we have in the future to have the best quality of care. If you are looking for a vet that is a straight shooter, intelligent, caring, responsible and looking out for your pet's welfare, you should look no further than Dr. Amy Myers at River Region Vet Services. If you are not looking for those qualities in a vet, then you should look elsewhere. Ask yourself, if you were your pet would you want second rate care? I know that we would not. \r \r more

We brought our healthy male kittens in for pre-op and exam to have them fixed. During the discussion, the Vet mentioned that they would have to stay overnight. I brought the information home to my Family Nurse Practioner wife, who quizzically asked why, I shrugged my shoulders. At which point we phoned the vet's office to inquire as to why they must stay overnight. We were told in no uncertain terms, ""it was policy,"" with no further explanation. Upon further questioning of the Vet by me and my wife, the vet stated that they would need to stay overnight for observation and bandage removal the next day. I understand that. Upon the question as to whether there would be anyone on staff, present over night, we were told, ""no."" So asked if the animals could come home for observation, mind you my wife is a FNP, RN, and certified Wound Care specialist...and we were treated as if we were speaking from our third head and asking for the letter Q to be removed from the alphabet...at which point we asked, rudely if we were still going to have the procedure accomplished on Tues...My wife politely stated we would have to discuss it, she stated that three times in very short order...I phoned a separate vet clinic, and asked the same questions regarding the procedure, it was the same, except for the fact that they maintain a surgical nurse overnight to monitor the animals, should anything happen...so I phoned River Region back and asked, politely again to have copies made of the animals records, and that I would be by on Mon to retrieve. Upon retrieval of the records on Mon, the Vet had placed, childishly, that we were rude, and she would never see our animals again...OK...thanks for your time...I would not recommend this vet, in fact I would recommend you find a different vet, no matter the distant you have to travel for care...they are rude, abrupt, and treat educated people as if we are children, asking for ice cream in the middle of recess... more