Platinum Wholesale Auto

WOW WOW WOW ! You bounced a check to the dealership and then 3 years later you admit you lost the title to your car and it's our fault ? ""WOW"" We hope that thing's in the future go better for you but please don't blame others for things go wrong in your life. All of us at the Dealership hope you get back on your feet financially and please always put your title in a safe place ! Please note the bizarre ramblings below. This is the same person in my response from there earlier bazaar review, they changed there name. WOW, we are very confused with the Rambling nonsense ? Again everyone here at the internet division hope things get better for you and take care !\r Thank's\r Internet Division more

We loved working with Bob! He made it unbelievably easy to find the perfect Sienna van. I’ve never had such an easy and enjoyable buying experience. We will be referring our car buying friends to Bob. Thanks again! Gary and Beth more

The owner of Platinum Autos is a very dishonest man. I bought a car from them 3 years ago, and I was $1,000 short. We agreed that I'd pay the remaining $1,000 a month later. I wrote them a check dated for a month later. But the next day I checked my account and they had already cashed the check. The bank teller must have overlooked the date on it. But for Platinum, what a great way to keep your promise, right? And now.. 3 years later. We went there and told them that we need to sell our car quick, but we weren't able to find our title. The owner was totally ignorant with us. He told us that without a title you can't sell a car. And said since they're the ones who sold us the car, only they can handle the situation. He told us that either we could wait 10 weeks for a new title, or we could sell our car to them right away and they'd handle all the paperwork. He was like: ""There's a lot of paperwork involved with a lost title, and it's costly, but we'll handle that for you."" He was totally acting as if he was doing us a favor. During talking with us, he was't even paying full attention to us. He was going and talking to other people, showing cars and motorcycles to other people, etc. We asked how much he'd pay if we sold the car to them. He printed us a paper of all the same make cars sold in US in the last month by 'auction', and with the same ignorance, he told us our car would worth around $7,000. We didn't understand why he'd show us the prices of auction cars, since auction cars are cars sold cheap for various reasons. Anyways, we were totally unhappy with the way he treated us. Then we did our research and learned that you CAN actually sell your car very easily with your title being lost. All you need to do is to fill an Affidavit of Loss of Title form in a vehicle licencing office. And the 'cost' that the owner mentioned is: $12. Yes, for twelve dollars, you can release your interest on the car and sell it the same day. The owner of course knew this and didn't share it with us, because he wanted us to think as if only he could handle that. We ended up selling our car for $10,000. He was planning to buy our car 30% less than what it's worth by taking advantage of our situation. You should expect anything from this guy. He is a typical example of dishonest car dealers. more

Hi Bob,\r \r I called Bob while I was in California and told him that I would be back to Bellevue in a few days and what I was looking for. By the time I arrived home, he had several options for me to look at. We spent a few hours going to see al of our options, all of which were great vehicles. Pete and I wanted to do our homework over the next few days. When we decided which one we were going to purchase, I called Bob. He made an appointment for us at the dealership and the rest is history. No pressure; no sales negotiations; just outstanding, friendly service! I would highly recommend Bob anytime your looking for a new or used vehicle more

The Best Place to find the BEST cars! Thankfully we found not one, but TWO cars we needed at Platinum Auto. We live in Seattle and searched the web for two specific used vehicles.We found them at Platinum auto and within a few minutes of our initial phone call we were headed south to meet Robert at the dealership. They brought one car from their Bellevue lot to their East lot and had everything in order upon our arrival. The salesmen were KIND, PROFESSIONAL, KNOWLEDGEABLE, and truly worked with us to ensure we were within our budget and going to end up in solid cars for us. We traded two vehicles and they assessed the trade in value honestly and fairly. They did not play the usual ""dealership games"" of walking back and forth to some manager behind a curtain. They are a family owned dealership that faces you head on with accurate values and EXTREMELY CLEAN cars. We look forward to a long future with this dealership and will be recommending them highly to everyone in need of a reliable, well kept car.\r more

If BMW is the ultimate driving machine, then Robert is the ultimate sales associate. I received service beyond my expectations. Robert had my car ready and took care of every detail making this purchase painless! I even drove almost 900 miles total because I had faith in Robert from the first contact by phone.He took care of my every need. And, sorry, I don't know his last name was awesome. I got an incredible interest rate on my purchase and was ecstatic to not have to pay a ton of finance fees in order to drive the car of my dreams. Thank you, Robert!!! And, Cheryl in finance was quick and precise with arranging the paperwork getting me in and out from start to finish in a very short period of time. I would highly recommend purchasing your next BMW from Platinum Autos in Bellevue. They treat you like a person!! (Which is rare these days.) \r \r more

Best Dealer, very honest love our new Saab 95 ARC will do bis again! \r \r Thanks\r \r Platinum Autos Pros: No presure, very clean and very nice showroom! more

STAY AWAY!!!!!!! Purchased a vehicle from Platinum and thought I had found a great deal. The nightmare that followed in dealing with the owner and his wife was not one I ever care to experience again. After almost 2 months of attempting to get Robert to satisfy a due bill for repairs negotiated I had to threaten to take him to small claims court before he made good on the agreement. He tried to stick me with used damaged parts that looked like they had been stolen and finally I had to literally provide him with step by step instructions via email on where to provide me with parts and installation acceptable to even the most non detail oriented buyer. Even with this he still attempted every evasive technique to see if i would just go way and forget what was promised in writing by him at the time of sale. if all of this wasn't bad enough he even put my vehicle which I had paid for in full and held title to back on his website for sale telling me that he would just sell it and give me my money back instead of make good without any permission from me. I would highly recommend NOT doing business with this company. My experience reaffirms the statement if it seems to good to be true it probably is! more

I looked for weeks and came across Platinum Autos in Bellevue. They had the nicest Lexus yet. Very happy would tell friends\r Thanks Pros: Great price Very fair and honest more