Oklahoma Natural Gas Co

Lived in OK most of my life - moved back about 4 years ago and went with the ""default"" utilities companies. In the case of ONG, I am sincerely regretting that choice. Today I became so fed up that I called Centerpoint to switch gas companies. Pros: they provide gas Cons: abysmal customer service and loyalty to their customers more

I Can't give enough F's or F words about ONG. Moved in from out of state. ONG took 1 wk to send a tech out in the winter. Tech said I'd need a plumber to test lines cuz gas had been unhooked >1yr. Had to look at meter for that info? Got a plumber that day. 1 more week of freezing. When I complained they said I need to go stay with someone until they could get gas on. Sometimes they forget to bill me & just double up the next bill. Forget your budget i guess. Hook up Appts are from 8am to midnight. Can't estimate w/in a 4hr block like every other business out there. They do what they want and clearly don't care. The techs are very polite, hardworking and I feel bad for them. It's the Customer Service and Company policies that stink. Pros: Techs Cons: Everything more