Morehart Murphy Regional Auto Center

Morehart Mugging\r \r Morehart Murphy Chevrolet ignored our stated needs by selling us a Tahoe that did not meet those needs. Here is the story.\r \r • We told the people at Morehart Murphy that we needed a vehicle\r that would tow more than our current vehicle (Avalanche). \r • We told them that the Avalanche towed 6700 lbs. \r • We told them that according to Chevrolet.com the Tahoe on their lot\r would tow more than the Avalanche. The web site was and still is in \r error.\r • They did not tell us that this Tahoe would actually tow less than the\r Avalanche.\r • So, they knew it would tow less than the Avalanche and sold it to us\r anyway or they did not know it would tow less and sold it to us\r anyway.\r • Either way we were sold a Tahoe that did not meet our needs and\r yes they were well aware of those needs!\r • What if we had towed our trailer and had an accident caused by the\r overload?\r • We asked for a full refund on the Tahoe we bought. It had less than\r 800 miles on it.\r • They refused to give us a full refund. We lost over $5000.\r • We have purchased 5 new vehicles from them in the past 6 years.\r • THEY WILL BE THE LAST!\r • Don’t buy From Morehart Murphy Auto or you might be mugged\r too!!! more

I thought it was a different dealership than what it really is, they sure had me fooled.\r I bought a brand new 2012 dodge 3500 dually short bed mega cab Laramie. I paid around 65,000 for the truck when I was sold the truck I was told that there was a 36,000 bumper to bumper warrantee, so when paying this much for a truck with 6 miles on it , you would think the tires would last at least 30,000 highway miles but they don't at least one did not. for my first service with a dodge dealership I told them that it was pulling to the right a little, they said it was fine so the second service appt. I told them the same thing they said it was fine so on as it went with every service app. well it was not fine. I am being told that I am responsible for the lost tire because, people choose not to type the correct terms or what was said into there computer system. \r so these are my questions for you Mr. Morehart who is very rude & did not help at all.\r \r Why is it that when I pay that kind of money for a vehicle you are not willing to stand behind your warrantee? \r \r Why is that when I pay that kind of money for a truck you tell me that that does not matter to you ? well it matters to your customers & me.\r \r Why are you a business owner if your not willing to help your customers & why are you so rude ?\r \r Why does it not matter to you that you have lost me & my entire family as customers when with what I have spent & my referells to your business , you have made over 250,000 in sales ?\r \r please think twice befor buying a car at morehart please consult other dealers that have a reputation for standing behind there warrenties. more