Irondequoit Lawn & Landscape

When we moved into our new home, I called on Irondequoit Lawn & Landscape to design a new outdoor living space. The owner, Jeff was a pleasure to work with. He helped us to transform our ideas into a digital landscape design. Within two weeks, we had our new stone patio, fire pit, and elevated gardens.\r We are very pleased with our new project and we highly recommend Irondequoit Lawn & Landscape.\r \r \r \r \r \r more

I had Jeff, and his crew, mulch my 3 flower beds with the black mulch. It turned out very nice. They are not shy with the amount of mulch they put down. I also had them do my landscape maintenance for my yard. They pruned, trimmed, weeded, and edged all my beds. My yard looked super when they were done last summer. Thanks Jeff...!! more

The owner was very friendly and came up with some great ideas for my yard. His team was very professional and they did a fantastic job! I'll be using them for future projects. more

I had Irondequoit lawn and landscape install a brick front stoop at my home several years ago. The work and price were excellent. I decided to call and have them do a spring clean-up on my 1/2 acre lawn. The customer service rep. said they would clean up all the leaves and yard debris, as well as hand rake the lawn. They would finish by mowing. As I watched, they completed the job without hand raking. Later I found many leaves still in the bushes and gardens. I called the CS person and he said they would give me $50 off or come out and ""touch it up"". As it would have been more than a ""touch up"" I said I wanted $100, he came back with $75 and I agreed. \r \r I also wanted them to come out and lay mulch and stone in my many garden and hedge areas. The CS guy said it would be some time in May. Today I get a call from the CS guy and he said they wouldn't be able to get to us because they are swamped. He said they had to take care of their long-time customers. \r \r Just to let anyone know, the two guys who came out to do the clean-up were very friendly and professional. The CS person (there is only one) comes across as arrogant and unprofessional. Evidently, Irondequoit Lawn and Landscape service does not need any new customers. Further, the crews do not give the service that is described by the CS agent. \r \r Too bad, as an Irondequoit resident I like to use local companies to help promote my town. I was also impressed by the stone work they did and let many friends and neighbors know this. I now will have to tell them to stay away. Pros: Local, Price Cons: Customer Service Rep., Attention to detail more