Houston Shoe Hospital

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9703 Westheimer
Houston, TX 77042

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(713) 787-5446
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Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX
Houston Shoe Hospital - Houston, TX
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Best

I've been going to Houston Shoe Hospital for some time and the service, and people, have been wonderful. In particular, Mr. Percy King has gone above and beyond to ensure my comp...

Worst

All reviews seem positive

Houston's Greatest Shoe Repair 9/1/2011

I have been going to this location for more years than I can remember. The people here are AWESOME! It really feels like an old-style community business where everyone knows you, advises you for your best deal, and then takes great pride in doing a good job for someone they care about. Percy in particular is REALLY pleasant to deal with, and has GREAT ideas on how to make your expensive (and also not expensive) items last longer, look better, and be more comfortable. It is a joy doing service with this community business. Cheryl more
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Awesome service 8/26/2011

I absolutely loved my experience at the Houston Shoe Hospital! I had great work done on my black pumps plus Percy took the time to educate me on how to better take care of my shoes! Information that will save me a WHOLE LOTTA MONEY OVER TIME which is always a good thang to me so if you need anything done to your purses or shoes, Percy is the man to see! more
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Best Shoe Repair in Houston 8/26/2011

I love to wear 5"" heels, but I very often break the heels and straps. The Houston Hospital staff does a great job repairing my shoes, because I find it hard to part with with my shoes once I buy them. I broke a pair of heels that I had for about a year and they could not be repaired. The repair man suggested that I call the company that I purchased the shoes from and request a refund or replacement. I did what he suggested and they sent me a replacement pair of shoes the very next day. Now that is service!! more
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Best Shoe Repair Shop in Houston 8/21/2011

I have been a patron of the Houston Shoe Hospital located at Gessner and Westheimer for over 20 years. The quality of workmanship is always excellent. I have never been disappointed. more
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Great Service! 8/18/2011

I needed some shoes repaired right away. The gentlemen at the store on the corner of Gessner and Westheimer in Houston indicated that the turn-around time would normally be about a week because the shoes needed to be sent to the headquarters to be worked on. I politely indicated that I needed the shoes much sooner than that. A Mr. Percy was kind enough to pull a few strings and get it back to me by the next day. The location is busy, their business is booming, the people are helpful and friendly and will make sure that you are indeed satisfied. Highly recommend this place. more
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Great Service Recognition 8/11/2011

I would like to say that I frequent the Houston Shoe Hospital at the Westheimer and Gessner location and I always enjoy the professionalism and the great attitude I receive from this location. I would personally like to recognize Mr. Percy because he ""listens""; at times I can be very demanding and specific with my requests and he listens and delivers each and every time. I had a bag delimma (my favorite bag) and I did not want to get rid of it, so I showed the straps to Percy and asked if he could save it for me, he said he would see what he could do and guess what HE DELIVERED, my bag looks spanking new. I would like to thank the company for a great employee; he really is a great asset to your team. Thanks Again. more
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I love this place! 8/11/2011

So, I brought in my FAVORITE light blue suede pumps on a Thursday. I begged and begged for Percy to do his best getting all the dirt, stains, and scuffs off the shoes before the WEEKEND. He said itd be hard, but he'd try. (normally it'd take over a week) more
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Great work and great customer service 8/9/2011

I have gone to many shoe repair shops and paid a lot of money and the work was just ok. The customer service and the work here are exceptional and Percy needs to be commended for his patience and knowledge. This location is not close to me but I enjoy the appreciation of my business and will continue to come for my work. Again, thanks to Percy and your team for a job well done. more
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Great Service 8/8/2011

The service was great! Percy listen to my shoe problem and gave me serveral options. When I put them up he made sure I was happy with the results. more
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Excellent place to get your shoes repaired 8/7/2011

Its a highly recommended place. I visited this place for the first time about 6 months ago. Staff here , specially Percy, was very friendly and helpful and was able to repair my shoes within a day for a price which I never thought would be possible. I have always been happy with their work whenever I visited this place. Till last year, I had to throw away my broken expensive shoes as i didnt know where to get them repaired in a reasonable and nice way. I highly recommend this place more
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Great Shoe Hospital 8/5/2011

I have taken many items for repair at the shoe hospital and I always have a great experience whenever I go. The team is extremely friendly and they always acknowledge your presence even if there are multiple people in the store. I visit the Westheimer and Gessner location by the smoothie king and I don't plan on trying another location, Percy the manager is a great help when it comes to knowing what is best for your shoes or purses and he is always looking for the most cost effective way to fix something. I would recommend this to anyone looking for quality service!!!! more
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customer service 8/5/2011

I absolutely love the shoe hospital!!! I collect shoes. Its a very odd hobby but its something that I have done for about 10 years now. I frequently visit the store on westheimer by the smoothie king and I honestly dont know what i would do without it. They have repaired some of my favorite pair and the manager Percy is always soooo nice. If it can be fixed, Percy will make sure its done with quality and quickness. I would reccommend this store to anyone whose shoes may need a little help. Bring it on westheimer to the shoe hospital and Percy and the team will fix it for you!! Thank you guys for outstanding service. more
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Houston Shoe Hospital 7/31/2011

I have been using Houston Shoe Hospital to repair my shoes for many years and have always been pleased with their service. I have always had courteous and prompt service and have always been pleased with their work that I consider to be of the highest quality. I was especially pleased the other day when I went into the 9703 Westheimer store. Percy the manager at that location was especially welcoming and even though they were about to close, I did not feel rushed and in fact I had just stopped in to ask a question about a repair that I needed done and he told me to go and get my shoes so he could take a look. I want to thank him and Houston Shoe Hospital because to get good service seems to be harder to come by these days but that has not been the case with Houston Shoe Hospital. Thank you, more
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Providing Houston, TX Quality Shoe Repair Since 1906

Owner Message

  • Since 1906, Houston Shoe Hospital has been providing quality shoe and boot repair in Texas and our proud family tradition continues today. We will bring that "new shoe" look, and keep the same "broke-in" feel. With over 100-years of shoe and boot repair experience, and our talented craftsman will handle your favorite footwear with the utmost care and attention. Let Houston Shoe Hospital resole, re-heel, repair, and or completely refurbish any shoe or boot in your closet. We also offer a wide variety of services on belts, purses, & luggage. Come by one of our stores in Houston and see how the world's largest & most experienced shoe repair company. And if you can't get to one of our stores store, check-out our Online Mail-In Store & get the same great service at your front door!

Editorial

  • Since 1906, specialists repair, recondition and refurbish shoes, belts, bags and other leather items. Located throughout Houston.

  • 8/24/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri: 7:30am-6pm Sat: 8:30am-4pm
  • Neighborhoods: Woodlake/ Briar Meadow, Westside
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