Happy Tails Dog Wash

I can not be happier with Sarah and Happy Tails. Tedde Bear, my Shih Tzu, always leaves beautiful and happy. My breeder, who breeds and shows champion Shih Tzu, raved over Tedde's cut. Sarah always seems to fit Tedde into her schedule, and many times has offered to pick him up before I leave for work in the morning. I want my little guy to be cute, but more importantly I want him to be comfortable and happy. At Happy Tails, I have no doubt that will happen. more

Sarah & Jamie are amazing!!! Our weimaraner does not like water or having his nails trimmed. It is mesmerizing to see how easily Sarah can get him to do what she needs him to do. It's like she has a spell cast over him. He lets her bathe him & cut his nails with very little effort. He also loves to socialize with her dogs as well. When I bring him to her house, he first has to go out & play with her viszla. My husband came with me this last time & he couldn't believe that he was the same dog. The 2 ladies lifted him into the tub & proceeded to bathe him, & trust me that is a feat in itself. Prices are very reasonable & Sarah & her staff are true professionals. I WOULD NOT go anywhere else, & I'm sure our weimaraner WOULD NOT let us go anywhere else either. Will continue to patronize Sarah as long as she keeps grooming dogs. more

Run, don't walk to see Sarah. Sarah is an excellent groomer -- I have years to share! She knows her stuff, she cares for the dog and she COSTS LESS than my all out treatment (same treatment, by the way) as the large pet stores with grooming shops.\r If you want a loving, non-caged environment, call Sarah. My Shih Tzu loves her and he doesn't like to be groomed! more

DO NOT HAVE YOUR DOG GROOMED HERE BY SARAH. She burned my toy poodles face with her hot razor and used straight peroxide on my little girls teeth ( SHE BARFED ALL OVER MY CAR FROM IT) and refused to pay my vet bill. She burned him SO BAD that his skin fell off. Go to Googles website and look at my review and see the pictures of my little guys face. I agreed to settle with her for $68.00 and 2 months later, she wrote me a bad check. She is conducting her business illegally from her home, because the county requires her to have a special permit in order to do business from the home. She also doesn't have any insurance for her business, so you are at your own risk. I took my 2 little ones to PetSmart for grooming last week and paid them $11.00 extra for express grooming, which means there are no cages or cage drying and only 1 person handles your pet and it was PERFECT. The larger grooming places have more to loose, where Sarah has NOTHING TO LOSE. When you pay her $79.00 for grooming and she burns your dogs face with a 3rd degree burn and she could care less, TAKE YOUR BABIES ELSEWHERE. SARAH PRETENDS TO CARE, BUT WHEN YOU BURN MY BABY AND DON'T PAY HIS VET BILL, WHAT DOES THAT TELL YOU, I KNOW WHAT IT TELLS ME... I'M TELLING YOU, IF YOU LOVE YOUR ANIMAL, GO SOME PLACE OR YOUR LITTLE ONE COULD END UP LIKE MINE... CONSIDER YOURSELVES WARNED!......... more

Sarah injured my dog and refused to take responsibility for my vet bills. She uses STRAIGHT PEROXIDE in your dogs mouth to clean the teeth and my little girl vomited all over my car. She finally wrote me a check for an amount I agreed to and THE CHECK IS NO GOOD, IT BOUNCED. Who is in their 40's, doesn't have a lousy $68.00 to their name and bounces a check that will cost $33.00 X 2. She does not have the permit to work from her home and she is conducting her business illegally. She is not insured and you are at your own risk. I WILL NEVER GO TO A SMALL OPERATION LIKE HERS AGAIN. I took my dogs into PetSmart and that was one of the wisest decision I've ever made. They did the best job and there were NO INJURIES OR BURNS to my babies, and if anything did happen, there's a vet on site and they take responsibility, NOT LIKE SARAH. SO IF YOU WANT TO PAY $79.00 FOR GROOMING AND HAVE YOUR PET INJURED, THEN GO SEE HER. more

Another wonder experience with our groomer Sarah. Molly our Scotty comes out with a sprint in her step she is so proud of how see looks. Watching Sarah work with your dog is wonderful, the care that is given to your pet the clipper and scissor work, making sure the dog is comfortable with the next step in grooming. Molly enjoys her time being groomed, for that extra personal touch Sarah is the groomer for us. more

I took my dogs to be groomed at $79.00 a dog and she BURNED THE SIDE OF HIS FACE. IT WAS SO BAD (3RD degree burn) THAT HE HAD TO BE TAKEN TO THE VET. He had to be put on steroids and other meds, SHE WILL NOT TAKE RESPONSIBILITY FOR THIS, SHE IS THE PERSON THAT BURNED HIM, SHE SHOULD PAY FOR THE COST, NOT ME. I would not have these extra expenses, if she would of checked her razor AND NOT BURNED THE SIDE OF HIS FACE.\r If this can happen to my baby, it could happen to yours.\r Here I pay $79.00 for my baby to have his face burned. It has been almost 2 months now and he is still dealing with it, this is how bad the burn was.\r TAKE YOUR BABIES ELSEWHERE, IF YOU DON'T WANT THIS TO HAPPEN TO THEM.. more

I took my dog in for a quick bath and they charged almost twice what it would have cost me to have a mobile groomer come to my house. A mobile service would meet all the same things this place says makes them special. No cages, one on one grooming etc. Plus, a mobile will get my dog groomed in about an hour. My dog was still damp when I picked him up and had some tufts of hair sticking out. All that is totally unacceptable. When I mentioned to the groomer that I would be going elsewhere all she could do was tell me all (yes, ALL) the other shops in town were horrible. Sure, right. Pros: location? Cons: Price, not very clean, loud barking dogs more

I have two Havaneses' the male is almost a year, the female is just 5 months. I said, I want his hair to look like hers! \r \r I am thrilled how handsome he looks! I will bring both of them again for sure.\r I also thought the price was reasonable concidering all they had to do, he was very tangled in spots! Pros: Very helpful and friendly. Cons: None. more

Our black terrior didn't like having his front nails trimmed. He wasn't very nice about it, either. We had been expelled from groomers! The gals at Happy Tails gentled Fi'Bonocci, treated him with care and concern, and now he LOVES to go to the groomers. We also took my mom's Jack Russel when she visited. Lucy is not very civilized... Crystal managed Lucy kindly, helped us correctly adjust the harness, and shared information. The gals at Happy Tails are the right mix of Personal and Professional, Patient and Efficient - and most importantly, they treat the dogs gently with respect. Pros: Kind, Gentle, Caring more

If you are looking for a kind and wounderful place to get your pet groomed this is the place to get it done, when we get there they have samples to look at on how short you want to go or what ever you want and what i like is they do not kennel so your pet wont freakout. The staff is wounderful and i highly recomend Happy Tails to everyone. I have a small dog its a lhasa/mallteese mix and they do an awsome job they even clean the butt glands so it doesn't smell anymore its wounderful Cons: nothing more

Happy Tails did me wrong. I drove across town in the snow and waited for half an hour When I walked in the owners dog wanted to attack mine and I was very uncomfortable with this. Then when I presented a coupon I had received they would not accept it. It was for a Full Spa Service for $22.50 well it ends up it should have read $22.50 off. So when I told her I could not afford $80 for grooming and that we would go back to Franko's she tried to tell me that Franko's beats the dogs and keeps them in horrible conditions. My dog has been going to Franko's for 3 years and has never shown any sign of fear or trepidation of the facility or people. \r For this reason alone I do not trust Happy Tails. I think they are overcharging and spreading lies about other groomers. STAY AWAY Pros: on-line schedule (sort-of) Cons: honesty more

I like Happy Tails Dog Wash and will NEVER take my animals anywhere else. I can tell the groomer exactly what I want, and presto, that is what I get. The customer service is (I think) better than Nordstrom. There's no snobbery. These are genuinely nice people who care a lot about you and your pets. I like the fact that there are no cages or kennels. My dogs get so nervous when they are in a kennel since they are not put in a kennel at home and are not kennel trained. That means they are not dried in a cage either with hot air blowing on them. I like it that Happy Tails Dog Wash uses natural shampoos not those horrible chemical filled shampoos other places use. For me, the best part about the grooming is that you can stay and watch the groomer while she is grooming your dog. I need to know that the babies that sleep in my bed, and at times under my covers, are getting the very best. I love my pets. If my husband ever left me, I would get a couple more dogs. As it stands, we can only fit three dogs, two cats, and two humans on the bed.\r \r \r I have taken my dogs and cats to one other place to be groomed only one time. I felt like I was dropping my pets off to a bank vault. I have no idea what went on after I dropped them off. I feel guilty not taking the time to research what awful things can happen at the groomer. I feel guilty that I subjected my babies to a high heat cage dryer at the first grooming place. I had no idea that hot air blasted the dogs and cats for 30 to 60 minutes in every direction while they are trapped in a cage. I have read that a lot of pets are seriously burned and even die from cage dryers. I got lucky. None of my animals were injured that I know of. \r Pros: Easy to find parking, good customer service, close to I-205, a few doors away from a Starbucks. Cons: none that come to mind more