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Hancock Automotive

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7501 Iron Bridge Rd
Richmond, VA 23237

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(804) 271-5615
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Reviews
( 48 )
( 2 )
( 0 )
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( 2 )

Best

Friendly staff. They provide quick in and out service. Great service!

Worst

rating is included in the list

People, courteous, fantastic service to vehicle. 2/28/2014

Have used Hancock for over 30 years. They are the best place to go for the everything you need for your vehicle not to mention the great staff of people. more

State Inspection 2/13/2014

Your facility is very clean. Employees are courteous and professional. Appointment time are always honored. more

great service and very smart employees 2/5/2014

will get all my vehicle work done here. Very happy. Prices very reasonable. more

The staff !!!! Excellent and experienced 1/31/2014

I have total confidence in the leadership and staff to do what is right for your vehicles more

The service I received was outstanding. 1/26/2014

I will definitely return for future work. more

Great Customer Service 1/21/2014

Service technician went over my vehicle and advised me on all maintenance issue. Repairs was done in a timely manner and my vehicle runs great. more

recent visit 1/20/2014

Hancock's is the best. Thank you for all that you do. Mary Ann Jones more

Friendly familiar faces 1/19/2014

Always a nice experience.. more

Quality Service 1/8/2014

Hancock Automtive has quailty, and fast service. Along with resasonable prices. Worked on my 2001 Hyundai Accent last week and once prior. Just great service, and quality staff. more

The Hancock staff 1/1/2014

The professionalism shown by the staff and how each person is handle in a special way. more

The people , The service 11/14/2013

Upfront caring people from the initial phone call to arrange service the people when you walk in and the satisfaction when service is completed more

Honest, knowledgeable and friendly. 11/4/2013

It's hard to trust shops these days. I have found, however, that Hancock's is quite fair and reasonable. They always explain to me what my car needs with no pressure. They gave me the best price for tires I could find anywhere. Now that I am too old to do repairs myself it's great having a place like Hancock's to go to. THANKS! more

people and service 10/23/2013

Been coming to Hancocks since the early 80's. Family run so that makes it special. Known Dean since he was a teenager and always had a smile on his face and very friendly to the customers ....Thank you Kevin...you were most helpful. Marie Chapin. more

Everyone is so nice 10/21/2013

It is so clean comfortable in the waiting room. I am also pleased with the service more

fair and honest service 9/8/2013

always friendly and helpful staff more

Speed Speed Speed 9/1/2013

Yes, I am one of those guys who waits to the very last day of the month to go get my car inspected. Yes, I know I bring it on myself to deal with long service wait times because of my lazyness. Or so I thought..... Going to Hancocks was the best thing in the world for me. I got there about 10:30am with a fully charged phone, and my daughters Nintendo ds to keep me busy during my long prepared wait. After a cheerful greeting, and basic information swap I handed over my key and proceeded over to the comfy and well kept wait area. I received a text from a family member that wanted to know if I wanted to be picked up to kill some time not long after I sat down. I Let the clerk at the deck know that I was leaving for a little bit and to please call when they were done or if there were any issues. So, I left. At 11:10am , about 25minutes after I left, I got a phone call with the same cheerful business politeness I had received when I first entered Hancocks, I was informed that my car was ready with good inspection. I was floored!!! Never in my life have I ever had my car inspected with such speed. Hancocks has earned my respect and all my future car needs. more

knowledge and customer service 8/31/2013

Great accurate service as always. more

The best 8/5/2013

The only place I use for all my cars and trucks more

Timely, polite, trustworthy, friendly, and knowledgeable. 8/2/2013

Front staff are friendly. Mechanics are upfront and honest. Im staying with Hancock's. more

find as is 7/29/2013

been with hancock for yrs very please more
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Owner Message
  • Looking for a reliable and affordable North Chesterfield, VA Auto Repair? Hancock's Automotive is the only place to call for the most skilled and experienced technicians. You can count on us.

Additional information
  • Hours: Monday - Friday 8:00 AM - 6:00 PM; Saturday 8:00 AM - 1:00 PM
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