Flat House Llc

Worse place every they rob you for your money .there tires are dangerous.smh terrible more

I gave them two stars because the receptionist and working staff were nice. Customer service was horrid beyond that. After purchasing tires my car started to shake. I went back and the manager insisted it was my shocks and he gave me a wild estimate for repairs. Later one of the employees was honest and told me the tires were bad. The same tires I purchased a day before. The manager was verbally abusive to his staff afterwards, I've never seen such a thing. I felt so bad! It was a mortifying experience. I was uncomfortable with how they resolved my situation. They gave me a new pair of used tires which I'm sure are my old ones repainted and labeled. Obviously all they wanted was more of my money. I will take my business elsewhere and will not be going back. more

i had a bad experience, i dealt with the owner, shook his hand on the deal and then had him charge me double the market rate for the work. He then threatened me as i left. He apologized later on the phone, but the damage was done. I spend ALOT of money on race tires each year, so i am pretty familiar with whats what and i gave him no reason to treat me so disrespectfully. I am surprised they are still in business. its not exactly in the nicest part of town either. more

They sold me bad tires got flats 1 week later and they say it's my problem not there's and hung up on me this is not how you treat you consumers more