My Condo's were having the water valve in water line replaced to avoid problems in the future. Was charged $180 to have it replaced by Exalibur plumbing. My tenant returned from a trip to find the garage had water and the walls were growing mold due to the faulty job done on the valve. Called Blake who agreed to fix the issue. I made an appointment to meet Blake at the Condo at a 11am. Blake was a no show. I called and left a message and he returned my call and said the job he was on was taking longer than expected and could we reschedule for the next day. We rescheduled for 11am. At 10:50 am I called because I suspected I might be left hanging again and learned he was on another job, running late and wanted to reschedule for later. After a couple more late shows Excalibur did fix the valve and did repair the damage caused by the faulty repair. They even supplied a fan when requested to help dry the walls and insulation. I was dissapointed in Blake for not calling when he knew he could not make the appointments each time and leaving me sitting there. I'm disappointed that the intitial job was faulty and caused damage when the work was not difficult or technical. I am happy that they did fix the problems and had they been more considerate of my time I would have not been as displeased.
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